How To Manage Customer Returns And Exchanges In Magento 2
One of the key factors that influence customer satisfaction is the ability to offer a seamless and hassle-free return or exchange process if they are not satisfied with the product they received. A well-managed return and exchange system not only enhances customer trust and loyalty but also improves the brand reputation and sales. As an eCommerce store owner, it is crucial to have an efficient return and exchange management system, else it could lead to losses, negative feedback, and loss of customers.