E-commerce has become a staple in the world of retail, and more businesses are setting up their online shops. One of the benefits of running an online shop is being able to offer customers discounts through vouchers and coupons. Customers look forward to such deals and tend to make more purchases if they know they can get a discount. Managing vouchers and coupons in your online shop can be made easy using Magento 2.
Magento 2 is a popular e-commerce platform that allows online shop owners to manage their stores efficiently without needing coding skills. It has various tools, including custom vouchers and coupons that can help you offer enticing deal offers to your customers. This article will provide an in-depth guide on how to manage orders with custom vouchers and coupons in Magento 2.
Table of Contents
Introduction to Magento 2 Vouchers and Coupons
Promotions and deals are essential in e-commerce, and Magento 2 provides admins with tools to set up discounts, deals, and promotions on their online stores. The two channel types Magento 2 offers for discounts are shopping cart rules and price rules.
Shopping Cart Rules
A shopping cart is an area where customers can view all their selected products before they check out. An admin can apply a shopping cart rule when a customer purchases a product from their online store. The rules offer benefits such as free shipping, discounts on the total amount spent, or free gifts.
Price Rules
Price rules involve a discount that admin applies to the products’ price in the shopping cart. The rules will apply a percentage discount or subtract a fixed amount from the product price. Admins can set up price rules that apply to all products or categories of items.
Now that you have a brief introduction to the two types of Magento 2 vouchers and coupons let us dive into how you can manage them and improve sales in your online store.
How to Manage Magento 2 Vouchers and Coupons
Below are steps to take to set up your Magento 2 voucher and coupon system:
Step 1: Set up the type of voucher or coupon
To create the coupon, go to Promotions > Shopping Cart Price Rules and select "Add New Rule" on the right corner. Then, select the type of voucher you want to create. Either shopping cart rules or price rules. The system will prompt you to provide more details before you can proceed.
Step 2: Set Up Conditions
Once you have chosen the type of voucher or coupon you want to create, the next step is to set up the conditions that trigger the voucher or coupon. Magento 2 provides various conditions you can choose from. For example, setting up an offer that only applies to European customers or customers whose cart total is above or below a specified amount.
Step 3: Set up Action
The action section involves choosing how the voucher or coupon operates. You can set up cash discounts, shipping fee waivers, and other benefits you want to offer to your customers. It’s important to note that the action set up varies depending on the type of voucher or coupon you create.
Step 4: Set up the code
This step involves setting up the voucher code. The code must be unique, and it’s usually an alphanumeric string. When the customer applies the code to their shopping cart, they will receive the promised offer.
Step 5: Publish your Voucher or Coupon
After you have set up the voucher or coupon, you can publish it by clicking the “Save” button.
How to manage orders in Magento 2 with vouchers and coupons.
Now that you have Magento 2 vouchers and coupons set up, here are steps on how to manage orders with vouchers and coupons:
Step 1: Review the Order
Before dispatching an order, it’s essential to review the details. One of the sections you must review is the “Totals” section. This section shows the original price of the product, the taxed amount, shipping costs, and the total cost after the discount.
Step 2: Check the Voucher or Coupon Code
When managing orders, don’t forget to review the voucher or coupon codes customers applied. Sometimes, customers get confused and apply the wrong code. If the code changes the order’s value, this could lead to disputes between the customer and the admin.
Step 3: Fulfill the Order
After reviewing and verifying the voucher and coupon codes, fulfill the order as you would normally.
Conclusion
Magento 2 vouchers and coupons are an essential aspect of e-commerce. They help online shop owners attract and retain customers by offering them discounts, free shipping, and other benefits. Setting up the vouchers and coupons on Magento 2 is easy, and you can also manage orders with them efficiently. Using the steps outlined in this article, you can set up vouchers and coupons on your online store and streamline your operations.