How To Manage Subscription Orders In Magento 2

Managing your subscription orders in Magento 2 can be a real headache if you’re not familiar with the platform. For those unfamiliar with Magento 2, it’s an open-source e-commerce platform with a wide range of features to help you manage your online store efficiently. In this article, we’ll show you how to manage subscription orders in Magento 2 so that you can keep track of your recurring orders with ease.

Setting Up Subscription Products

Before we start managing subscription orders, we need to set up subscription products in Magento 2. A subscription product is a product that customers can subscribe to and receive on a regular basis. You can set the subscription frequency, duration, and pricing options for each subscription product.

1. Login to your Magento 2 admin panel and go to Catalog > Products.

2. Click on Add Product and select Subscription Product from the product type dropdown.

3. Enter the product name, SKU, and price.

4. Under the Subscription Settings tab, set the subscription options such as frequency, duration, and subscription price.

5. Save the product and it will now be available for subscription.

Managing Subscription Orders

Now that we have set up our subscription products, we can start managing subscription orders.

Viewing Subscription Orders

1. Login to your Magento 2 admin panel and go to Sales > Orders.

2. Click on the filter icon and select Subscription from the dropdown.

3. You should now see all your subscription orders.

Editing Subscription Orders

Sometimes, you might need to edit a subscription order. For example, a customer might want to change their subscription frequency.

1. Go to Sales > Orders and find the subscription order you want to edit.

2. Click on the order and select Edit from the dropdown.

3. Edit the subscription options such as frequency, duration, and subscription price.

4. Save the changes and the subscription order will be updated.

Renewing Subscription Orders

When a subscription order reaches its end date, it will need to be renewed. You can renew subscription orders manually or set up automatic renewals.

Manually Renewing Subscription Orders

1. Go to Sales > Orders and find the subscription order you want to renew.

2. Click on the order and select Reorder from the dropdown.

3. Update the subscription options such as frequency, duration, and subscription price if necessary.

4. Place the order and the subscription will be renewed.

Automatic Renewals

To set up automatic renewals, you’ll need to install a Magento 2 extension such as Subscriptions and Recurring Payments by Aheadworks. This extension will enable your subscription products to renew automatically on a set schedule.

Conclusion

Managing subscription orders in Magento 2 can be quite straightforward once you know what you’re doing. By setting up your subscription products correctly and using the built-in functionality of Magento 2, you can keep track of your recurring orders efficiently. With the help of extensions such as Subscriptions and Recurring Payments, you can even automate the renewal process.