If you’re a Magento 2 store owner, you know the importance of keeping your customers engaged and happy. One way to accomplish this is by offering a wishlists feature, giving customers the ability to save products they’re interested in and purchase them later. But how do you manage customer wishlist notifications in Magento 2? In this article, we’ll discuss everything you need to know about managing customer wishlist notifications in Magento 2.
Table of Contents
Understanding Customer Wishlist Notifications
Before we dive into how to manage customer wishlist notifications, let’s first understand what they are. Customer wishlist notifications are messages or emails sent to customers to notify them of any updates or changes to their wishlist. This could be notifications when products on their wishlist are back in stock, when the price of a product on their wishlist changes, or any other important updates related to their wishlist.
Enabling Customer Wishlist Notifications
By default, Magento 2 allows customers to receive notifications when there are updates or changes to their wishlist. To enable this feature, navigate to your Magento 2 admin panel and follow these steps:
- Go to Stores > Configuration
- Click on Customers > Wishlist Notifications
- Set the “Enabled” option to “Yes”
- Select the types of notifications you want to enable (such as “In stock notifications” or “Price change notifications”)
- Save your changes
Once you’ve enabled customer wishlist notifications, customers will automatically receive notifications based on the types of notification you’ve selected.
Managing Customer Wishlist Notifications
Managing customer wishlist notifications in Magento 2 is fairly straightforward. You can view and edit customer notifications from the Magento 2 admin panel.
Viewing Customer Wishlist Notifications
To view customer wishlist notifications, follow these steps:
- Go to Customers > All Customers
- Find the customer whose wishlist notifications you want to view and click on “Edit”
- Click on the “Wishlist” tab
- You’ll see a list of the customer’s wishlist items
- To view any notifications related to a specific item, click on the “Notifications” button next to the item
Editing Customer Wishlist Notifications
If a customer has expressed a preference for specific notifications or if there is a problem with a notification, you can edit a customer’s wishlist notifications. Follow these steps to edit a customer’s wishlist notifications:
- Go to Customers > All Customers
- Find the customer whose wishlist notifications you want to edit and click on “Edit”
- Click on the “Wishlist” tab
- You’ll see a list of the customer’s wishlist items
- To edit the notifications related to a specific item, click the “Notifications” button next to the item and make your changes
Disabling Customer Wishlist Notifications
If a customer doesn’t want to receive wishlist notifications anymore, you can disable wishlist notifications for that customer. Follow these steps to disable wishlist notifications for a customer:
- Go to Customers > All Customers
- Find the customer whose wishlist notifications you want to disable and click on “Edit”
- Click on the “Wishlist” tab
- You’ll see a list of the customer’s wishlist items
- To disable notifications for a specific item, click on the “Notifications” button next to the item and select “Disable notifications”
Alternatively, you can disable wishlist notifications for the entire store by following these steps:
- Go to Stores > Configuration
- Click on Customers > Wishlist Notifications
- Set the “Enabled” option to “No”
- Save your changes
Conclusion
Managing customer wishlist notifications in Magento 2 is essential to keeping your customers engaged and happy. By enabling customer wishlist notifications, you can notify your customers of important updates and changes to their wishlist, ensuring that they never miss out on their most-wanted items. With the steps outlined in this article, you’ll be able to manage customer wishlist notifications in Magento 2 with ease. Happy selling!