How To Manage Gift Cards For Customers In Magento 2

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Gift cards have become an essential part of the e-commerce industry, and Magento 2 provides a built-in feature to add and manage gift cards on your website. This feature allows you to offer your customers the option to purchase and send gift cards to their friends and family. In this article, we will discuss how you can manage gift cards for customers effectively and efficiently in Magento 2.

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Enabling Gift Card Feature in Magento 2

Before we start managing gifts cards, we need to make sure that the gift card feature is enabled in Magento 2. To do this, follow these simple steps:

  1. Log in to your Magento 2 admin panel.
  2. Go to Stores > Configuration.
  3. Click on Sales on the left-hand side menu and select Gift Card.
  4. Expand the General Settings option and set Enable Gift Card to Yes.
  5. Save the changes.

Creating Gift Cards

Now that the gift card feature is enabled, you can start creating gift cards for your customers. Follow these steps to add a new gift card:

  1. Go to Marketing > Promotions > Gift Card in your Magento 2 admin panel.
  2. Click on Add Gift Card button.
  3. Fill out the required fields such as code, value, and currency.
  4. You can also set the gift card’s expiration date, the number of times it can be used, and the type of gift card.
  5. Save the changes.

Managing Gift Cards

Once your customers start purchasing and using gift cards, you will need to manage them effectively. Magento 2 provides several ways to manage gift cards, such as adding, editing, and deleting them. Follow these steps to manage gift cards in Magento 2:

View Gift Cards

  1. Go to Marketing > Promotions > Gift Card in your Magento 2 admin panel.
  2. Click on Manage Gift Card.
  3. You can now see a list of all the gift cards available on your website.

Edit Gift Cards

  1. From the Gift Card Manager, click on a gift card you want to edit.
  2. Make the required changes, such as changing the gift card value or its expiration date.
  3. Save the changes.

Delete Gift Cards

  1. From the Gift Card Manager, select the gift card you want to delete.
  2. Click on Delete.
  3. Confirm the deletion.

Using Gift Cards

Once the gift cards are created and managed, customers can use them to make purchases on your website. Follow these steps to use gift cards on Magento 2:

  1. Customers can navigate to the gift card page on your website to purchase a gift card.
  2. Customers can add the gift card code during the checkout process to apply the gift card balance.
  3. The gift card balance will be deducted from the order total.

Magento 2 Gift Card is an efficient way to incentivize your customers and increase your sales. By following the steps mentioned above, you can create, manage, and use gift cards on your website effectively.

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