WooCommerce is a powerful plugin for WordPress that allows online store owners to set up and customize their own ecommerce stores. One of the most important aspects of any online store is customer reviews. Customer reviews help potential buyers make informed decisions and improve the credibility of your store. In this article, we’ll take a look at how to set up customer reviews on your WooCommerce store.
Table of Contents
Step 1: Install and Activate WooCommerce
The first step in setting up customer reviews on your WooCommerce store is to install and activate the WooCommerce plugin on your WordPress website. This can be done by navigating to the “Plugins” tab in your WordPress dashboard and searching for “WooCommerce.” Once you have found and installed the plugin, activate it on your website.
Step 2: Enable Product Reviews in WooCommerce
The next step is to enable product reviews in WooCommerce. To do this, navigate to the “WooCommerce” tab in your WordPress dashboard and click on “Settings.” From there, click on the “Products” tab and then click on the “General” sub-tab. Under the “Reviews” section, check the box that says “Enable reviews on products.”
Step 3: Customize Review Settings
Once you have enabled product reviews, you can customize the review settings to fit your needs. Under the “Reviews” section of the “Products” tab in your WooCommerce settings, you can choose whether to allow reviews on verified purchases only, enable reviews for guests, and set the default rating for new reviews.
Step 4: Add a Review Tab to Your Product Pages
To display product reviews on your WooCommerce store, you will need to add a review tab to your product pages. This can be done by navigating to the “Products” tab in your WordPress dashboard and clicking on the product you want to add a review tab to. Under the “Product Data” section, click on the “Reviews” tab and check the box that says “Enable reviews.”
Step 5: Customize the Review Tab
Once you have enabled reviews on a product, you can customize the review tab by adding a title and description. You can also choose whether to display the average rating of the product and the number of reviews.
Step 6: Moderate Reviews
After you have enabled product reviews, you will need to moderate them to make sure that they are appropriate. You can do this by navigating to the “Comments” section of your WordPress dashboard and approving or deleting reviews as needed. You can also choose to have all reviews automatically approved or set up moderation queues to review reviews before they are published.
Step 7: Encourage Customers to Leave Reviews
Once you have set up product reviews on your WooCommerce store, it’s important to encourage customers to leave reviews. You can do this by sending follow-up emails after a purchase, offering incentives for leaving reviews, or even featuring customer reviews on your website and social media channels.
Conclusion
Setting up customer reviews on your WooCommerce store is easy and essential for any online store owner. By following these steps, you can enable product reviews, customize the review settings, and encourage customers to leave reviews on your products. Ultimately, customer reviews will help improve the credibility of your store, build customer trust, and drive sales.