Having a waitlist feature in WooCommerce can greatly benefit your online store. It allows you to keep track of the demand for a particular product and enables you to notify interested customers when the item is back in stock. This feature helps increase customer satisfaction and can drive sales. In this article, we will explore how to manage waitlists in WooCommerce.
Table of Contents
Understanding Waitlists in WooCommerce
Before we dive into managing waitlists, let’s briefly understand how it works in WooCommerce. When a product is out of stock, customers can opt-in to join the waitlist for that product. Once the product is back in stock, the customers on the waitlist will receive an email notification informing them of the product’s availability.
Enabling the Waitlist Feature
To enable the waitlist feature in WooCommerce, you need to install and activate the Waitlist for WooCommerce plugin. This plugin adds the waitlist functionality to your WooCommerce store. Once activated, customers will see a waitlist checkbox on the product page. If they want to join the waitlist, they can select the checkbox and click the ‘Join Waitlist’ button.
After enabling the waitlist feature, you must monitor the waitlists regularly. This will help you understand the demand for a particular product and plan your inventory accordingly. You can view the waitlist information in different ways.
The Waitlist for WooCommerce plugin provides a detailed waitlist report that shows the number of customers on the waitlist for each product. The report also displays the product ID, name, and SKU. You can filter the report by product, date range, and status.
To view the number of customers on the waitlist for a particular product, go to the product page and scroll down to the Waitlist section. Here, you can see the total number of customers on the waitlist for that product.
Once you have the waitlist information, you can manage it effectively. Here are some ways to manage waitlists in WooCommerce.
When the product is back in stock, customers on the waitlist will receive an email notification. However, before sending the notification, you need to ensure that the product is available in your inventory. If the product is not available, there is no point in notifying customers, as they won’t be able to make a purchase.
You should also consider the timeframe for notifying customers on the waitlist. You don’t want to notify customers too early or too late. Notify them too early, and they may lose interest or forget about the product. Notify them too late, and they may have already purchased the item from someone else.
In some cases, you may have limited stock, and you need to give priority to some customers on the waitlist. In such situations, you can create a priority list and notify those customers first.
The waitlist feature in WooCommerce can be an effective tool to boost sales and increase customer satisfaction. By enabling the waitlist feature, monitoring the waitlists, and managing them effectively, you can make the most of this feature. Implementing a waitlist feature in your WooCommerce store can go a long way in boosting sales and keeping customers happy.