The Pros And Cons Of Using Shopify’s Built-in Payment Gateway

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Shopify is one of the most popular e-commerce platforms available today. It provides a smooth and seamless user experience that enables merchants to build and scale their online businesses. One of the many features that Shopify offers its users is a built-in payment gateway. In this article, we’ll take an in-depth look at the pros and cons of using Shopify’s payment gateway.

What Is A Payment Gateway?

A payment gateway is a secure system that allows e-commerce businesses to accept payments from their customers. It connects the merchant’s website to the payment processor and manages the transactions between the two.

The Pros Of Using Shopify’s Payment Gateway

Easy Integration

One of the most significant advantages of using Shopify’s payment gateway is its seamless integration into the platform. Shopify has made it extremely easy for merchants to set it up and use it within their stores. All you need to do is enable it, and you’re ready to start accepting payments.

Low Transaction Fees

Shopify charges a flat rate of 2.9% plus $0.30 per transaction for its payment gateway. This fee is lower than many other payment processors such as PayPal. Additionally, Shopify doesn’t charge any additional fees for fraud detection, chargebacks, or refunding.

Multiple Currency Support

Shopify’s payment gateway supports over 100 currencies, which is a great advantage for merchants who sell internationally. This feature eliminates the need for merchants to worry about currency exchange and conversion fees.

Seamless Checkout Experience

The payment gateway’s seamless integration into Shopify’s platform ensures a smooth checkout experience for customers. This feature is especially crucial in reducing cart abandonment rates.

PCI Compliance

Shopify’s payment gateway is PCI compliant, which means that it follows the strict industry standards for security. This compliance guarantees that your customers’ credit card information is secure and protected from any security breaches.

The Cons Of Using Shopify’s Payment Gateway

Limited Customizability

Shopify’s payment gateway comes with standard customized options, but it may not be suitable for all merchants. For example, some merchants may want to customize the checkout experience to match their brand’s look and feel.

Limited Payment Options

Shopify’s payment gateway supports only a few payment options, such as credit card and digital wallets like Apple Pay and Google Pay. This limitation may prevent merchants from accepting payments through other methods like PayPal.

Holding Of Funds

Shopify may require merchants to hold onto funds for a short period before transferring them to their bank accounts. This delay may impact merchants who rely on the funds for their cash flow.

Chargeback Disputes

There may be instances where merchants have to deal with chargeback disputes, which can be complicated and time-consuming. Although Shopify provides support for these disputes, merchants may need additional resources to handle them effectively.


Shopify’s built-in payment gateway offers many benefits for merchants, including easy integration, low transaction fees, and multiple currency support. Additionally, the gateway’s seamless checkout experience and PCI compliance ensure that customers’ credit card information is secure. However, there are some disadvantages, such as limited customizability and payment options, the holding of funds, and chargeback disputes, that merchants should consider. Ultimately, the decision to use Shopify’s payment gateway depends on your specific business needs and goals.

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