How To Use Product Videos To Improve User Experience In Magento 2

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In today’s digital age, customers are looking for more than just plain text and static images when they’re shopping online. To stand out from the competition and offer a truly immersive shopping experience, online retailers can and should utilize product videos. Magento 2 offers robust features to help merchants incorporate videos into their product pages. In this article, we’ll explore the various ways to use product videos to improve user experience in Magento 2.

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Why Product Videos Are Important

Product videos provide a more engaging and interactive experience for customers. They allow customers to see a product in action and get a better idea of how it works and what it looks like. Videos also capture customers’ attention more effectively than plain text or images, helping them to stay engaged with your site. In fact, studies have shown that product videos can increase conversion rates by up to 80%.

Uploading Videos To Magento 2

To upload videos to Magento 2, you’ll need to first create a video gallery. Start by logging into your Magento 2 admin panel and navigating to Content > Elements > Video Gallery. Click on the Add Video button to create a new video.

Next, enter the video’s title, URL, and other details such as its description and thumbnail image. You can also choose to add a watermark to your videos to protect your content from unauthorized use.

Linking Videos To Products

After creating your video gallery, you’ll need to link your videos to your products. Navigate to the product listing in your Magento 2 admin panel and click on the product you want to link a video to. Scroll down to the Product Videos tab and click on Add New Video.

From here, you can select the video you want to link to the product from your video gallery. You can also choose to override the default video settings for the product, such as the video title, description, and whether the video will autoplay or not.

Implementing Videos Into Product Pages

Once you’ve linked videos to your products, it’s time to display them on your product pages. You can do this by editing your product page template and adding the video player widget to the page. To do this, navigate to Content > Elements > Widgets in your Magento 2 admin panel and click on Add Widget.

From here, select the Video widget type and fill out the necessary information, such as the widget title, position, and container. You’ll also need to select the video you want to display from your video gallery.

Tips For Creating Effective Product Videos

While using product videos is beneficial for your business, it’s important to note that not all videos are created equal. Here are some tips to keep in mind when creating your product videos:

-Keep them short and sweet: Studies show that the sweet spot for video length is around 2 minutes, so try to keep your videos within this range.
-Show the product in action: Demonstrate how your product works and how customers can use it.
-Use high-quality visuals and audio: Poor quality videos can negatively impact your brand image and deter customers. Invest in good equipment and editing software to ensure that your videos look and sound professional.
-Feature real customers: Utilize customer testimonials or show real people using your product to add authenticity and credibility to your videos.


Using product videos in Magento 2 can help to enhance the user experience on your site and increase conversion rates. By uploading videos to your video gallery, linking them to your products, and implementing them into your product pages, you can engage customers and provide them with a more immersive shopping experience. With these tips and tricks in mind, you can create effective, high-quality product videos that help to bring your brand to life.

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