How To Set Up Product Reviews And Ratings In Magento 2

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Customer reviews and ratings are essential aspects of any eCommerce website. They provide shoppers with insights into the quality and usefulness of your products, and they help build trust and credibility for your online store. With Magento 2, setting up product reviews and ratings is easy, and it’s a great way to enhance user engagement and drive sales.

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In this article, we’ll take a look at how to set up product reviews and ratings in Magento 2.

Enabling Reviews and Ratings

The first step to setting up reviews and ratings in Magento 2 is to enable them. To do this, follow these steps:

  1. Log in to your Magento 2 dashboard
  2. Navigate to Stores > Settings > Configuration
  3. Click on the Catalog tab on the left-hand menu
  4. In the Product Reviews section, select Yes from the Enabled drop-down
  5. Choose whether to allow customer reviews with ratings, customer reviews without ratings, or both
  6. Click Save Config to save your changes

Creating Review Categories

Once you’ve enabled reviews and ratings, you can create review categories. Review categories allow you to group reviews by product type, brand, or any other relevant criteria. To create a review category, follow these steps:

  1. Log in to your Magento 2 dashboard
  2. Navigate to Stores > Products > Categories
  3. Click on Add Root Category to create a top-level category for your reviews
  4. Name your category and add any relevant description or metadata
  5. Save your changes and repeat the process for any additional subcategories or categories you want to create

Allowing Product Reviews

Now that you’ve enabled reviews and created categories, you can allow reviews for specific products. To do this, follow these steps:

  1. Log in to your Magento 2 dashboard
  2. Navigate to Catalog > Products
  3. Select the product you want to enable reviews for
  4. Go to the Product Reviews section and select Yes from the Enable Product Reviews drop-down
  5. Choose the Review Display Option you want to use (e.g., Detailed, Summary, or All Reviews)
  6. Save your changes

Configuring Review Settings

Magento 2 allows you to configure a variety of review settings, including moderation, voting, and more. To configure these settings, follow these steps:

  1. Log in to your Magento 2 dashboard
  2. Navigate to Stores > Settings > Configuration
  3. Click on the Catalog tab on the left-hand menu
  4. In the Product Reviews section, configure any desired settings, such as whether to require approval for new reviews, or to allow reviewers to vote on the usefulness of other reviews
  5. Save your changes

Conclusion

Setting up product reviews and ratings in Magento 2 is a straightforward process that can help boost user engagement and drive sales. By following the steps outlined above, you can enable reviews, create categories, allow reviews for specific products, and configure a variety of settings. With a little effort, you can provide your customers with the information they need to make informed purchasing decisions and build trust and credibility for your online store.

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