How To Set Up Product Custom Options To Improve User Experience In Magento 2

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Magento 2 is an efficient e-commerce solution for businesses that want flexibility and control over their online store. One of the significant features offered by this platform is the ability to add product custom options. Custom options are additional fields that allow customers to customize a product before they add it to the cart. In this article, we will take a closer look at how to set up product custom options to improve user experience in Magento 2.

Why Set Up Product Custom Options?

Product custom options are an excellent way to increase sales and provide a better user experience for your customers. By offering custom options, you give your customers the ability to tailor products to their needs, so they feel more confident in their purchase. This is especially valuable for businesses that sell customizable products such as clothing, gifts, or jewelry.

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Custom options can also help your customers navigate your site more easily. By providing options upfront, customers can find the exact product they need quickly. Custom options can also be used to provide additional information about a product, such as size or color, which can be crucial in the decision-making process.

Step-by-Step Guide to Setting Up Product Custom Options

Setting up product custom options in Magento 2 is relatively straightforward, and with this step-by-step guide, you can do it in no time.

Step One: Set Up A Product

First, navigate to the catalog area and select "Products." From there, either edit an existing product or create a new one by selecting "Add Product." Once you have accessed the product, scroll down to the "Customizable Options" section.

Step Two: Add Customizable Options

Select "Add Option" to create a new customizable option. You will be prompted to enter a title for the option, such as "size" or "color." Once you have entered the title, you can select the input type, such as a drop-down or text field. In addition to the input type, you can select whether the option is required, its position on the product page, and its price.

Step Three: Set Up Options Values

After you have generated a new option, you need to create values for the option. For example, if you created a "size" option, you need to enter the sizes you offer, such as "small," "medium," and "large." You can enter a price adjustment for each size, such as an additional $5 for a large. Once you have entered the values, remember to save your work.

Step Four: Preview Your Product

After you have completed the product customization process, preview your product to make sure it appears as intended on the webpage. You can use the "Preview" button in the upper right-hand corner of the page to view your product as a customer would see it.

Step Five: Make Your Product Available for Sale

If your product is ready to go, update its status to "enabled" to make it available for sale. Your customers can now purchase the product with the custom options you have provided.

Tips for Effective Use of Custom Options

Now that you know how to create custom options for your products let’s take a look at some strategies for using them to provide an exceptional user experience.

Keep It Simple

Try not to create too many custom options. This can overwhelm customers and create decision paralysis. Instead, offer a few essential options so that the customer feels in control of their purchase.

Be Descriptive

Make sure to give clear and concise descriptions for each option that you offer. For example, don’t use "BG" as an abbreviation; instead, use "Black Gloss." This helps the customer to fully understand what they are selecting.

Price Appropriately

If you are adding additional prices for custom options, make sure that you are pricing appropriately compared to the competition. Overpricing custom options could hurt your sales.

Test Different Options

Try out different custom options to see what works best with your customer base. Simple A/B testing can provide valuable insights into what your audience wants.


By offering custom options, you make it easier for customers to find the products they need or want. Custom options can also provide a better user experience and increase sales. Creating custom options in Magento 2 is easy and effective when done correctly. As you set up custom options, remember to keep it simple, be descriptive, price appropriately, and iterate towards what works best for your user demographic.

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