How To Manage Partial Shipments In Magento 2

When it comes to managing shipments in Magento 2, it is common for businesses to deal with partial shipments. This scenario can happen when you are unable to ship all the items in an order at once due to multiple reasons, such as lack of stock, broken items, delayed shipping, among others. Fear not, as Magento 2 offers a streamlined way to handle partial shipments, ensuring customer satisfaction and peace of mind.

Understanding Partial Shipments in Magento 2

Partial shipments are a common occurrence in the retail industry. In Magento 2, a partial shipment occurs when a single order has been split into two or more shipments due to various reasons. Magento 2 provides a seamless way to manage partial shipments by splitting the order into multiple shipments, each with its own unique shipping labels, packing slips, and tracking numbers.

Enabling Partial Shipments in Magento 2

Before you can start managing partial shipments, you need to enable it in the configuration settings of your Magento 2 store. To do this, follow the steps below:

1. Log in to your Magento 2 Admin Panel and navigate to the Stores > Settings > Configuration menu.
2. Select the Sales option from the left-hand menu and click on the Shipping Settings tab.
3. Scroll down to the Shipment section and choose Yes from the dropdown list next to Partial Shipment.
4. Save the changes and close the configuration settings.

With partial shipments enabled, you can now begin splitting orders and managing the shipments accordingly.

Splitting Orders in Magento 2

Once you have enabled partial shipments, the next step is to split the orders into multiple shipments for a smooth shipping experience. This can be done in two ways in Magento 2:

Manually Splitting Orders

In this method, you can manually split the orders from the Magento 2 Admin Panel to create multiple shipments. To do this, follow the below steps:

1. Go to the Sales > Orders menu in Magento 2 Admin Panel and select the order you want to split.
2. Click on the Ship button on the order details page.
3. In the Shipping section, select Add New Package from the dropdown menu.
4. Choose the products you want to include in the new package and add the required tracking number.
5. Save the new shipment and repeat the process until all the items in the order have been shipped.

Automatic Order Splitting

Magento 2 also offers an automatic order splitting feature that allows you to split orders automatically based on certain criteria, such as the number of items, the order total amount, or the destination country. To enable automatic order splitting, follow the below steps:

1. Navigate to the Stores > Settings > Configuration menu in Magento 2 Admin Panel.
2. Select the Sales option from the left-hand menu and click on Shipping Settings.
3. In the Shipment section, select the Automatic Packaging option and choose the criteria based on which you want to split orders.
4. Save the changes and close the configuration settings.

Automatic order splitting makes it easy to handle multiple shipments and ensures you can optimize your shipping process.

Managing Partial Shipments in Magento 2

Managing partial shipments is now easier than ever with Magento 2. When you need to manage partial shipments, follow the step-by-step guide below:

1. Navigate to the Sales > Orders menu in Magento 2 Admin Panel.
2. Locate the order you want to manage partial shipments for and click on the shipment details.
3. In the shipment details, locate the items that have been shipped and the ones that haven’t.
4. Select the unsent items, click on Add Products to Package, and choose the new shipment you want to create for the unsent item(s).
5. Fill in the shipment details, such as shipping carrier, tracking number, and shipping method, and save the new shipment.
6. Repeat the process until all the items in the order have been shipped.

Conclusion

Managing partial shipments in Magento 2 is a straightforward process when you have the right tools and information. By enabling partial shipments, splitting orders into multiple shipments, and managing the shipments accordingly, you can ensure customer satisfaction, optimize your shipping process, and keep your customers happy. If you need more guidance on how to manage partial shipments, consult Magento 2’s documentation or reach out to their customer support team for assistance.