How To Manage Orders With Multiple Payment Modes In Magento 2

A Man Holding a Credit Card for an Online Purchase

If you own an eCommerce store, then you understand the importance of allowing customers to pay in multiple ways. With Magento 2, managing orders with multiple payment modes is seamless, with its advanced features that facilitate transactions. Magento 2 is a robust eCommerce platform that allows for multiple payment modes for the convenience of customers.

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This article will guide Magento 2 store owners on how to manage orders with multiple payment modes.

Setting up Payment Methods in Magento 2

Before customers can select payment methods, store owners need to configure their payment methods in the Magento 2 Admin Panel.

To configure payment methods in Magento 2, follow these steps:

  1. Log in to Magento 2 Admin Panel
  2. Click on Stores> Configuration> Sales> Payment Methods
  3. Choose payment methods and configure them as needed
  4. Save your configuration

Magento offers several payment methods such as Cash on Delivery (COD), Bank Transfer Payment, Credit Card Payment, and PayPal. Store owners can choose their preferred payment methods based on their business needs.

Allowing Multiple Payment Methods

To allow customers to choose multiple payment methods, follow these steps:

  1. Log in to your Magento 2 Admin panel.
  2. Click on Stores> Configuration
  3. Scroll down and click on the ‘Sales’ tab, then select ‘Payment Methods.’
  4. Expand the ‘Multiple Payment Methods’ section.
  5. Change the ‘Allow Multiple Addresses’ setting to ‘Yes’.
  6. Save the changes.

Enabling the ‘Multiple Payment Methods’ feature will allow customers to select multiple payment methods when completing their order.

Managing Orders with Multiple Payment Methods

After configuring payment methods and allowing multiple payment methods, store owners can now manage orders with multiple payment methods.

The Magento 2 Admin Panel provides store owners with various functions that enable them to manage orders. To manage orders with multiple payment methods, follow these steps:

  1. Log in to the Magento 2 Admin Panel.
  2. Click on ‘Sales’ and then ‘Orders.’
  3. Select the order that you want to manage.
  4. Click on the ‘View’ button.
  5. Scroll down to the ‘Order Totals’ section.
  6. In this section, you can view the payment methods customers used to pay for their order.

The ‘Order Totals’ section of the Magento 2 Admin Panel displays a detailed list of all the payment methods a customer used to pay for their order. The Magento 2 Admin Panel also allows store owners to refund payments and capture payment authorizations.

Refunding Payment

To refund a payment, follow these steps:

  1. Log in to the Magento 2 Admin Panel.
  2. Click on ‘Sales’ and then ‘Orders.’
  3. Select the order that you want to refund.
  4. Click on the ‘View’ button.
  5. Scroll down to the ‘Order Total’ section.
  6. Locate the ‘Refund’ option.
  7. Click on ‘Credit Memo’ to start the refund process.

The Credit Memo allows store owners to process refunds for products that customers returned. To initiate the refund process, click on ‘Credit Memo’ and enter the refund amount. You may also choose the payment method you want to use to complete the refund.

Capturing Payment Authorizations

Magento 2 allows store owners to capture authorization payments when they are ready to fulfill a customer order. To capture payment authorization, follow these steps:

  1. Log in to the Magento 2 Admin Panel.
  2. Click on ‘Sales’ and then ‘Orders.’
  3. Select the order that you want to manage.
  4. Click on the ‘View’ button.
  5. Scroll down to the ‘Payment Information’ section.
  6. Click on ‘Invoice’ to start the authorization payment capture process.

The ‘Invoice’ option allows store owners to capture payments for products they’re ready to deliver to customers. To initiate the payment authorization capture process, click on ‘Invoice’ and complete the process as guided.

Conclusion

In summary, Magento 2 offers a seamless process for managing orders with multiple payment modes. By allowing customers to pay in different ways, store owners can provide a better shopping experience. The Magento 2 Admin Panel has an array of features that make managing multiple payment modes efficient and straightforward. By configuring payment methods, enabling multiple payment modes, and using the ‘Order Totals’ section, store owners can manage orders with ease. The ‘Refund’ and ‘Invoice’ options also provide store owners with more control over payment transactions.

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