One of the best features of Magento 2 is its ability to offer customized product options to shoppers. This allows customers to personalize their purchases, resulting in higher satisfaction and better sales. However, managing orders with customized product options can be a bit tricky. In this article, we will discuss how to manage orders with customized product options in Magento 2.
Table of Contents
Step #1: Enable Customized Product Options
Before you can start managing orders with customized product options, you must first enable this feature in Magento 2. To do this, navigate to Stores > Product in the Magento admin panel. Click on the Product Options tab and select ‘Yes’ from the dropdown menu next to ‘Custom Options.’ This will enable the custom option display on products in the frontend.
Step #2: Create Custom Product Options
Next, you’ll need to create custom product options for your products. To do this, navigate to the product you wish to customize and click on the ‘Customizable Options’ tab. Here, you can create custom options for your product. You can create text fields, drop-down menus, checkboxes, and other types of options. Make sure to save your changes when you are done.
Step #3: Review Orders
Once orders start coming in, you will need to review them and check the customized product options that have been selected by the customer. To do this, navigate to the order in Magento admin and click on the ‘View Order’ option. Here, you can review the customized product options that the customer selected.
Step #4: Edit Orders
If a customer placed an incorrect order or wants to change their customized product options, you can edit the order in Magento. To do this, navigate to the order and click on the ‘Edit’ button. Here, you can make changes to the order before submitting it.
Step #5: Adjust Prices
Customized product options may come at an additional cost. You will need to adjust the prices accordingly. To do this, navigate to the order and click on the ‘Invoice’ button. Here, you can adjust the prices of the customized product options. Make sure to save your changes when you are done.
Step #6: Notify The Customer
Once the order has been edited, you will need to notify the customer of the changes. Magento has a built-in email notification system that you can use to notify the customer of the changes made to the order.
Step #7: Update Inventory
If customized product options require additional inventory, you will need to update your inventory levels. This will ensure that you have enough stock to fulfill future orders. To do this, navigate to the product in Magento admin and update the inventory levels.
Conclusion
Managing orders with customized product options in Magento 2 can seem daunting at first, but by following these steps, you can easily manage customized orders and keep your customers satisfied. Remember to enable customized product options, create custom product options, review orders, edit orders, adjust prices, notify customers, and update inventory. With these steps, you can successfully manage your orders with customized product options in Magento 2.