Magento 2 is one of the most popular eCommerce platforms in the world. It provides online retailers with everything they need to create an online store, manage products, and process orders. One feature that sets Magento 2 apart from other eCommerce platforms is its ability to manage orders with custom order metadata. This feature enables online retailers to add custom fields to their orders, which can help them track important information about their customers, such as shipping preferences, tax exemption status, and more.
In this article, we explain how to manage orders with custom order metadata in Magento 2.
Table of Contents
What Is Custom Order Metadata?
Custom order metadata refers to additional information that online retailers can add to their orders. This information can include a wide range of details, such as customer preferences, tax exemption status, shipping information, and more. By adding custom order metadata to orders, retailers can easily track important customer information and use it to provide better service to their customers.
How To Add Custom Order Metadata In Magento 2
Adding custom order metadata to orders in Magento 2 is straightforward. Here is how to do it:
- Log in to your Magento 2 admin panel.
- Navigate to Sales > Orders.
- Click on the order you want to add custom metadata to.
- Scroll down to the Custom Order Attributes section.
- Click on Add New Attribute.
- Enter the attribute information, such as the attribute code, label, input type, and more.
- Save the attribute.
Once you have created the attribute, you can add it to any order by navigating to the order details page and filling in the custom attribute information.
How To Use Custom Order Metadata In Magento 2
Once you have added custom order metadata to your orders, you can use it to track important customer information. Here are some ways you can use custom order metadata in Magento 2:
Shipping Preferences
You can use custom order metadata to track customer shipping preferences. For example, you can create a custom attribute called "Preferred Shipping Method" and ask customers to fill it in during the checkout process. You can then use this information to ensure that orders are shipped using the customer’s preferred shipping method.
Tax Exemption Status
If you sell products to tax-exempt customers, you can use custom order metadata to track their tax exemption status. You can create a custom attribute called "Tax Exemption Status" and ask customers to fill it in during the checkout process. You can then use this information to ensure that tax is not charged on tax-exempt orders.
Special Instructions
You can use custom order metadata to track special instructions from customers. For example, you can create a custom attribute called "Special Instructions" and ask customers to fill it in during the checkout process. You can then use this information to ensure that special instructions are followed when processing orders.
Custom Pricing
You can use custom order metadata to track custom pricing for specific customers. For example, you can create a custom attribute called "Custom Pricing" and enter a specific price for a customer. You can then use this information to ensure that the customer is charged the correct price when placing orders.
Conclusion
Custom order metadata is a powerful feature in Magento 2 that enables online retailers to track important customer information. By adding custom order metadata to your orders, you can provide better service to your customers and ensure that orders are processed correctly. With the steps outlined above, you can easily add custom order metadata to your Magento 2 store and start reaping the benefits.