How To Set Up Customer Address Verification In Magento 2

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Address verification is an essential process for online businesses, especially when it comes to accurately shipping products to customers. In Magento 2, you can set up customer address verification to ensure that customer addresses are correct before shipping their orders. In this article, we will take you through the steps for setting up customer address verification in Magento 2.

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Step 1: Enable Address Verification in Magento 2

The first step is to enable address verification in the Magento 2 back-end. To do this, follow these steps:

  1. Log in to your Magento 2 admin panel.
  2. Navigate to Stores > Settings > Configuration.
  3. Click on the Sales tab and then select Shipping Settings.
  4. Expand the Address Verification section.
  5. Select the Verification Settings option.
  6. Set the appropriate verification level. You can choose either “None”, “Street Only”, or “Street and Zip Code”.
  7. Save the changes.

Step 2: Create Address Validation Service Account

To use customer address validation, you will need to create an account with a third-party address validation service. You can use services provided by companies like USPS, FedEx, and UPS.

Step 3: Configure Address Validation Service in Magento 2

After creating an account with a third-party address validation service, you need to configure it in Magento 2. Here’s how:

  1. Log in to your Magento 2 admin panel.
  2. Navigate to Stores > Settings > Configuration.
  3. Click on the Sales tab and then select Shipping Settings.
  4. Expand the Address Verification section.
  5. Select the Address Verification Service option.
  6. Choose the appropriate address validation service and enter the required details.
  7. Save the changes.

Step 4: Verify Addresses in Customer Accounts

Now that you have enabled and configured address verification, customers can verify their address details when creating an account or during checkout. Here’s how:

  1. Log in to your Magento 2 admin panel.
  2. Navigate to Customers > All Customers.
  3. Select the customer whose address needs to be verified.
  4. Click on the Edit Customer button.
  5. Navigate to the Addresses section and click on the Edit link for the address you want to verify.
  6. Click on the Verify button.
  7. The address validation service will now verify the address and display any errors or warnings.
  8. Have the customer make any necessary corrections to fix the address.
  9. Once the customer has verified and corrected their address, save the changes.

Conclusion

Ensuring customer address accuracy is crucial for successful shipping and delivery of products. By setting up customer address verification in Magento 2, you can minimize shipping errors and improve customer satisfaction. Follow the steps outlined above for a seamless and efficient address verification setup in your Magento 2 store.

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