How to Search for Customer Orders in Magento 2

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Managing customer orders is an essential aspect of running an online business, and Magento 2 offers a robust system to facilitate the process. In this article, we will cover how to search for customer orders in Magento 2.

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Accessing Customer Orders in Magento 2

To access customer orders, you need to log in to your Magento 2 admin panel and navigate to the sales section. Here are the steps:

  1. Log in to your Magento 2 admin panel.
  2. Click the “Sales” tab located at the left-hand side of the screen.
  3. Select “Orders” from the dropdown menu.

Once you have clicked on “Orders,” a page containing a list of all the orders made by your customers will appear.

Search for Customer Orders in Magento 2

The native Magento 2 system allows you to search for customer orders using several filters, including Date, Customer, Payment Method, Shipping Method, and Order Status. Here is a guide on how to use these filters.

1. Date Filter

The “Date” filter is a simple way to search for orders within a specific time range. Here is how to apply the filter:

  1. Head to the “Orders” page.
  2. Find and click the “Filters” link located above the list of orders.
  3. The “Filters” dialogue box will appear. Select the “Date Range” tab.
  4. Choose the start and end dates for the search period.
  5. Click the “Search” button.

The search results will display the total number of orders, and you can view each order by clicking on its Order ID number.

2. Customer Filter

If you want to search for customer orders based on a customer’s name or email address, the “Customer” filter is your best choice. Follow these steps to use the filter:

  1. Head to the “Orders” page.
  2. Click the “Filters” link above the list of orders.
  3. Go to the “Filter by section,” and then select the “Customer” tab.
  4. Enter the customer’s name or email address in the search box, and then click the “Search” button.

The search results will display all the orders associated with the customer’s name or email address.

3. Payment Method Filter

The “Payment Method” filter allows you to search for orders based on the payment method used by customers. Here is how to use the filter:

  1. Head to the “Orders” page.
  2. Click the “Filters” link above the list of orders.
  3. In the “Filter by” section, select the “Payment Method” tab.
  4. Choose the payment method from the dropdown menu, and then click the “Search” button.

The search results will display all the orders that used the chosen payment method.

4. Shipping Method Filter

The “Shipping Method” filter is used to search for orders based on the shipping method used by customers. The following steps will help you use the filter:

  1. Head to the “Orders” page.
  2. Click the “Filters” link above the list of orders.
  3. In the “Filter by” section, select the “Shipping Method” tab.
  4. Choose the shipping method from the dropdown menu, and then click the “Search” button.

The search results will display all the orders that used the chosen shipping method.

5. Order Status Filter

The “Order Status” filter is used to search for orders based on their current status. For example, you can search for orders that are “pending,” “on hold,” or “complete.” Here is how to use the filter:

  1. Head to the “Orders” page.
  2. Click the “Filters” link above the list of orders.
  3. In the “Filter by” section, select the “Order Status” tab.
  4. Choose the status from the dropdown menu, and then click the “Search” button.

The search results will display all the orders that have the chosen status.

Conclusion

In conclusion, Magento 2 offers several filters to help merchants search for customer orders quickly and efficiently. By following the steps outlined in this article, you can easily navigate the admin panel and find the orders you need. Additionally, you can combine these filters to narrow down your search even further.

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