How To Manage Customer Contact Information In Magento 2

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Managing customer contact information in Magento 2 can be a daunting task, especially if you have a large number of customers. However, it is an essential part of running an online store, as this information is necessary for communication with customers and for marketing purposes. In this article, we’ll go over the steps to manage customer contact information in Magento 2.

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Step 1: Accessing Customer Contact Information

To access customer contact information in Magento 2, you’ll need to log into your Magento 2 admin panel. Once you’re logged in, go to the Customers tab on the left-hand side of the screen. From there, you’ll be able to view a list of all of your customers.

Step 2: Editing Customer Contact Information

To edit a customer’s contact information, click on the customer’s name from the list. This will take you to the customer’s account page where you can see all of their information. To edit any of the customer’s contact information, click the Edit button at the top of the page.

Step 3: Updating Customer Contact Information

Once you’re in the edit mode, you’ll be able to update any of the customer’s contact information. This includes their name, email address, billing address, and shipping address. You can also choose to add new addresses for the customer if they have more than one shipping or billing address.

Step 4: Managing Customer Contact Information in Bulk

If you have a large number of customers to update, you may want to manage customer contact information in bulk. To do this, go to the Customers tab and select All Customers from the drop-down menu. This will give you a list of all of your customers, and you can check the boxes next to the customers you want to update.

Once you’ve selected the customers you want to update, click the Actions drop-down menu and choose Update Attributes. This will take you to a screen where you can select which attributes you want to update, such as email address or billing address.

Step 5: Importing and Exporting Customer Contact Information

You can also manage customer contact information in Magento 2 by importing and exporting customer data. To do this, go to the System tab and select Data Transfer. From there, you’ll be able to import and export customer data using CSV or XML files.

Conclusion

Managing customer contact information in Magento 2 is an essential part of running an online store. It enables you to communicate with your customers and market to them more effectively. By following these steps, you’ll be able to easily access, edit, and update customer contact information in Magento 2.

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