How To Configure User Experience In Magento 2

Side view of young female in casual clothes typing message on laptop while sitting at wooden table in kitchen

When setting up an online store using Magento 2, configuring the user experience is an essential step in ensuring customer satisfaction and increasing the likelihood of generating sales. In this article, we’ll explore the different areas of user experience that can be configured in Magento 2 and offer suggestions for optimizing these settings.

Speed Up Your Magento Store by 300%

Theme Configuration

The first step in configuring the user experience in Magento 2 is selecting and customizing your store’s theme. Magento offers a wide range of core themes to choose from, as well as countless third-party options available for purchase or download.

Customizing your chosen theme is essential in creating a unique and polished look for your store. In the admin panel, navigate to Content > Configuration, then select your store’s theme and click “Edit.” Under the “Design” tab, you can adjust various settings such as the store’s logo, color scheme, and homepage layout.

Manage Navigation

The navigation menu is an essential aspect of the user experience and is used to navigate throughout the store. In Magento 2, the navigation menu can be customized to accommodate your store’s unique hierarchy and the products you offer.

To manage navigation in Magento 2, navigate to the admin panel and choose Content > Elements > Menus. Here you can add and edit menus, along with their corresponding submenus and links.

Manage Categories

In Magento 2, product categories are used to group related products together for easy navigation. Properly configuring product categories is crucial in ensuring customers can easily find the products they’re looking for.

To manage categories in Magento 2, navigate to the admin panel and choose Products > Categories. Here, you can create and edit categories, add products to them, and adjust the category hierarchy.

Set Up Product Filters

Product filters are an essential tool for customers to find specific products based on their criteria. Configuring product filters in Magento 2 is easy and can be done in the admin panel under Products > Categories. Simply select a category and scroll down to the “Filterable Attributes” section. Here, you can select which product attributes to use as filters, such as price, size, color, and more.

Set Up Product Pages

Product pages are where customers will ultimately make purchasing decisions, so it’s essential to ensure they are optimized for user experience. Magento 2 offers a variety of customization options for product pages, including product descriptions, images, and videos.

To configure product pages in Magento 2, navigate to the admin panel and choose Products > Catalog. From there, click “Edit” on the product you’d like to configure. Under the “General” tab, you can add product descriptions and other important information, while the “Images and Videos” tab allows you to upload and configure product images and videos.

Optimize Checkout Process

The checkout process is a critical aspect of the user experience and should be optimized for frictionless purchasing. In Magento 2, checkout can be customized to collect the necessary information from customers and streamline the purchasing process.

To optimize the checkout process, navigate to the admin panel and choose Stores > Configuration > Sales > Checkout. Here, you can configure options such as enabling guest checkout, setting up shipping and payment methods, and configuring checkout fields.


Configuring the user experience in Magento 2 is an essential step in creating a successful online store. By customizing your store’s theme, navigation, categories, product filters, product pages, and checkout process, you can create a seamless and enjoyable shopping experience that will keep customers coming back.

Scroll to Top