BigCommerce Reviews: What Real Users Say About The Platform

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BigCommerce is a popular ecommerce platform that offers a wide range of features and tools for building and managing online stores. It is a fully-hosted solution, which means that users don’t have to worry about purchasing or setting up their own web hosting.

But what do real users think of the platform? In this article, we’ll take a look at some BigCommerce reviews to see what people like and dislike about the platform.

Ease of Use

One of the main factors that users consider when choosing an ecommerce platform is how easy it is to use. Overall, BigCommerce seems to fare well in this regard.

Many users appreciate the platform’s drag-and-drop store builder, which allows them to design and customize their store without any coding knowledge. Others note that the platform is easy to set up and has an intuitive interface.

However, some users have mentioned that the platform can be a bit overwhelming at first, with a steep learning curve for more advanced features.


Another important factor when choosing an ecommerce platform is the features that it offers. BigCommerce is known for having a wide variety of features, from a robust inventory management system to multi-currency support.

One feature that many users appreciate is the platform’s responsive themes, which allow their store to look good on both desktop and mobile devices. Others like the ability to easily integrate their store with third-party applications and marketplaces.

However, some users have noted that certain features can be limited on the platform, such as customization options for certain templates.


Of course, one of the most important factors for any ecommerce platform is how well it performs in terms of speed and reliability. Overall, BigCommerce seems to fare well in this regard.

Many users note that their store runs quickly and smoothly, even with a high volume of traffic and sales. They also appreciate the platform’s robust security measures and reliable uptime.

However, a few users have noted occasional glitches and bugs, as well as slow customer support response times.


Finally, pricing is a key factor for many users when choosing an ecommerce platform. BigCommerce offers a range of pricing plans, starting at $29.95 per month for the "standard" plan and going up to $299.99 per month for the "enterprise" plan.

Many users appreciate the platform’s transparent pricing and the fact that there are no transaction fees. They also like the ability to choose a pricing plan that fits their specific needs and budget.

However, some users have noted that the pricing can be higher than other platforms and that certain features, such as abandoned cart recovery, are only available on higher tiers.


Overall, BigCommerce seems to be a solid choice for ecommerce businesses of all sizes. While there are some limitations and drawbacks, many users appreciate the platform’s ease of use, wide range of features, reliable performance, and transparent pricing.

If you’re considering BigCommerce for your online store, it may be worth trying out the platform for yourself to see if it meets your specific needs and preferences.

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